Refund policy

All jerseys sold in our store are custom-made to order and are final sale — no returns or exchanges are accepted. By placing an order, you acknowledge and agree to this policy.

Damages & Defective Items

We stand behind the quality of every jersey we make. Please inspect your order upon receipt and contact us within 3 days of delivery with your order number and clear photos clearly showing the defect or damage. Claims submitted after 3 days will not be accepted. Each order is eligible for one replacement only. Once the issue is confirmed, we will arrange a replacement at no additional cost.

To report an issue, please email us at 【shop@jersey003.com.】

Non-Returnable Items

As all jerseys are custom-made to order, we do not accept physical returns or exchanges under any circumstances. As our products are custom-made and non-returnable, customers are not required to ship items back. Return shipping costs, if applicable in exceptional cases, are the responsibility of the customer.

Exchanges

We do not accept exchanges. If you received a defective or incorrect item, please contact us within 3 days and we will evaluate the issue and arrange a replacement if warranted.

Refunds

Refunds are only issued at our sole discretion for confirmed quality issues, damage, or fulfillment errors. Please note that refund processing times may vary depending on your location and payment provider. Please contact us at 【shop@jersey003.com 】if you have any questions.

Dispute Resolution

We are committed to resolving any issues fairly. Before initiating any payment disputes or chargebacks, please contact us at 【shop@jersey003.com 】so we can work toward a resolution.